United Nations Global Compact

Telecom & Tech

Industries description
Macro-sector statistics
Material Issues
SDG Targets
SDG Investments
Regulatory Frameworks
Banco BTG Pactual
City Developments Limited
EDP
Enel
RWE‍
Schneider Electric
Suzano
Vena Energy
Safaricom
Business sector
  
Telecommunications
Number of employees
  
5.500
CFO
  
Dilip Pal
Turkcell‍
Business sector
  
Telecommunications
Number of employees
  
25000
CFO
  
Workiva
Business sector
  
Software & Computer Services
Number of employees
  
2000
CFO
  
Jill Klindt
SDG 1: No Poverty
SDG 2: Zero Hunger
SDG 3: Good health & wellbeing
SDG 4: Quality Education
SDG 5: Gender Equality
SDG 6: Clean water & sanitation
SDG 7: Sustainable Energy for All
SDG 8: Decent work & economic growth
SDG 9: Industry, innovation & infrastructure
SDG 10: Reduced inequalities
SDG 11: Sustainable cities & communities
SDG 12: Responsible production & consumption
SDG 13: Climate Action
SDG 14: Life below water
SDG 15: Life on Land
SDG 16: Peace, Justice & Strong Institutions
SDG 17: Partnerships for the goals
Pay equity
Annually, have pay equity in salary for women and men globally, as well as with respect to race and ethnicity in the U.S
  • Amount: 100%
  • Target Year: 2022
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Annually, have pay equity in salary for women and men globally, as well as with respect to race and ethnicity in the U.S

Support to SMEs
Provide to small businesses resources to help them thrive in the digital economy.
  • Amount: 1M
  • Target Year: 2030
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Provide to small businesses resources to help them thrive in the digital economy.

GHG emissions
Achieve net zero emissions in operations (scope 1 and 2)
  • Amount: 100%
  • Target Year: 2035
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: Yes
  • Verification type: EY Limited Assurance

Achieve net zero emissions in operations (scope 1 and 2)

CO2 Reduction
Enable the avoidance of metric tons of CO2e annually with internal solutions
  • Amount: 20M
  • Target Year: 2030
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Enable the avoidance of metric tons of CO2e annually with internal solutions

Renewable Energy
Total source or generated renewable energy of total annual electricity consumption.
  • Amount: 50%
  • Target Year: 2025
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: Yes
  • Verification type: EY Limited Assurance

Total source or generated renewable energy of total annual electricity consumption.

Access to education
Prepare individuals for jobs of the future
  • Amount: 500000
  • Target Year: 2030
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Prepare individuals for jobs of the future

Community engagement
Provide digital skills trainings to youth population
  • Amount: 10M
  • Target Year: 2030
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Provide digital skills trainings to youth population

Biodiversity protection
Sponsor the planting of trees globally.
  • Amount: 20M
  • Target Year: 2030
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Sponsor the planting of trees globally.

Gender diversity
Total enrollment of workforce as Green Team members
  • Amount: 50%
  • Target Year: 2026
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: No
  • Verification type: 

Total enrollment of workforce as Green Team members

GHG emissions
Reduce absolute scope 3 emissions over a 2019 baseline.
  • Amount: 40%
  • Target Year: 2035
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: Yes
  • Verification type: EY Limited Assurance

Reduce absolute scope 3 emissions over a 2019 baseline.

GHG emissions
Deduce absolute scope 1 and 2 emissions over a 2019 baseline
  • Amount: 53%
  • Target Year: 2030
  • Benchmarked: No
  • Proxy used to benchmark: 
  • Performance independently verified: Yes
  • Verification type: EY Limited Assurance

Deduce absolute scope 1 and 2 emissions over a 2019 baseline

Innovation and digitalization
Enable digital payments through E-citizen
  • Amount: 10M
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; GSMA Mobile Connectivity Index
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report on the criteria of number of 3G and 4G devices as at end of the FY

Enable digital payments through E-citizen

Community engagement
Digital skills and livelihoods for people
  • Amount: 3.5M
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; GSMA Mobile Connectivity Index
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report on the criteria of number of 3G and 4G devices as at end of the FY

Digital skills and livelihoods for people

Innovation and digitalization
Connect homes & businesses (SMEs and MSMEs) through fibre and 4G LTE
  • Amount: 3M
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; GSMA Mobile Connectivity Index
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report on the criteria of number of 3G and 4G devices as at end of the FY

Connect homes & businesses (SMEs and MSMEs) through fibre and 4G LTE

Innovation and digitalization
Connect people to internet (home fibre and mobile)
  • Amount: 28M
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; GSMA Mobile Connectivity Index
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report on the criteria of number of 3G and 4G devices as at end of the FY

Connect people to internet (home fibre and mobile)

Decent work
Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all.
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: Central Bank of Kenya; The SDGs Framework
  • Performance independently verified: No
  • Verification type: 

Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all.

Innovation and digitalization
Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human wellbeing, with a focus on affordable and equitable access for all.KPI: Delivering connectivity and innovative products and services to provide unmatched solutions to meet the needs of Kenyans.
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report on the following criteria: Network availability and stability rates

Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human wellbeing, with a focus on affordable and equitable access for all.KPI: Delivering connectivity and innovative products and services to provide unmatched solutions to meet the needs of Kenyans.

Innovation and digitalization
Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalization and growth of micro-, small- and medium-sized enterprises, including through access to financial services
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: World Bank Data; 2020 Survey Report on MSME Access to Bank Credit; The SDGs Framework
  • Performance independently verified: No
  • Verification type: Assurance on workforce demographics

Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalization and growth of micro-, small- and medium-sized enterprises, including through access to financial services

Decent work
Substantially reduce the proportion of youth not in employment, education or training
  • Amount: 
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; World Bank Data
  • Performance independently verified: No
  • Verification type: 

Substantially reduce the proportion of youth not in employment, education or training

Decent work
Achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value. KPI: Promote sustained, inclusive and sustainable economic growth, full and productive employment for all.
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework ; The UNGPs
  • Performance independently verified: No
  • Verification type: 

Achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value. KPI: Promote sustained, inclusive and sustainable economic growth, full and productive employment for all.

Innovation and digitalization
Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, excluding through a focus on high-value added and labour-intensive sectors
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework
  • Performance independently verified: No
  • Verification type: 

Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, excluding through a focus on high-value added and labour-intensive sectors

Innovation and digitalization
Increase substantially the share of renewable energy in the global energy mix. KPI: Transitioning to the use of clean energy at our network sites
  • Amount: 
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework
  • Performance independently verified: No
  • Verification type: Assurance on business partners and OHS, inclusive of 3rd parties; Occupational Health and Safety Management ISO 45001

Increase substantially the share of renewable energy in the global energy mix. KPI: Transitioning to the use of clean energy at our network sites

Innovation and digitalization
Ensure universal access to affordable, reliable and modern energy services.KPI: Leveraging technology to provide clean energy, including payment solutions.
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework
  • Performance independently verified: No
  • Verification type: 

Ensure universal access to affordable, reliable and modern energy services.KPI: Leveraging technology to provide clean energy, including payment solutions.

Access to education
Ensure that girls and boys have access to quality early childhood development, care and pre-primary education so that they are ready for primary education. KPI:Expanding access to education through innovative solutions, our network and through partnerships.
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework
  • Performance independently verified: No
  • Verification type: 

Ensure that girls and boys have access to quality early childhood development, care and pre-primary education so that they are ready for primary education. KPI:Expanding access to education through innovative solutions, our network and through partnerships.

Access to education
Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all. KPI: Provide economically disadvantaged students from each of the 47 counties in Kenya with access to a high-quality education through world class learning facilities, focused on building leadership and entrepreneurship skills through the M-PESA Foundation Academy.
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: Kenya's Secondary Education Curriculum and International best practices in secondary education.
  • Performance independently verified: No
  • Verification type: 

Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all. KPI: Provide economically disadvantaged students from each of the 47 counties in Kenya with access to a high-quality education through world class learning facilities, focused on building leadership and entrepreneurship skills through the M-PESA Foundation Academy.

Access to education
Ensure that girls and boys complete free, equitable and quality primary and secondary education leading to relevant and effective learning outcomes.KPI: Advancing Literacy and Numeracy programmes
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: A 2016 study by Uwezo East Africa:Are Our Children Learning? ; The SDGs framework
  • Performance independently verified: No
  • Verification type: 

Ensure that girls and boys complete free, equitable and quality primary and secondary education leading to relevant and effective learning outcomes.KPI: Advancing Literacy and Numeracy programmes

Community engagement
Reduce the global maternal mortality ratio per live births. KPI: Scale health programmes by the Foundations to reach more vulnerable populations
  • Amount: 0.07%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs framework; The Kenya (KEN) - Demographics, Health & Infant Mortality: https://data.unicef.org/country/ken/
  • Performance independently verified: No
  • Verification type: 

Reduce the global maternal mortality ratio per live births. KPI: Scale health programmes by the Foundations to reach more vulnerable populations

Access to health services
Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all. KPI: Expand the offering under the existing products such as M-Tiba
  • Amount: 100%
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: Key government initiatives including the National Hospital Insurance Fund (NHIF), Universal Health Coverage (UHC); The SDGs framework
  • Performance independently verified: No
  • Verification type: 

Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all. KPI: Expand the offering under the existing products such as M-Tiba

Innovation and digitalization
End preventable deaths of newborns and children under 5 years of age, with all countries aiming to reduce neonatal mortality to at least as low as 12 per 1000 live births and under-5 mortality to at least as low as 25 per 1000 live births. KPI: Digitizing the health ecosystems to enable telemedicine and expand access. Leverage technologies and partnerships to provide access to healthcare people.
  • Amount: 15M
  • Target Year: 2025
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs framework; The Kenya (KEN) - Demographics, Health & Infant Mortality: https://data.unicef.org/country/ken/
  • Performance independently verified: No
  • Verification type: 

End preventable deaths of newborns and children under 5 years of age, with all countries aiming to reduce neonatal mortality to at least as low as 12 per 1000 live births and under-5 mortality to at least as low as 25 per 1000 live births. KPI: Digitizing the health ecosystems to enable telemedicine and expand access. Leverage technologies and partnerships to provide access to healthcare people.

Partnerships engagement
Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries
  • Amount: 
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework
  • Performance independently verified: No
  • Verification type: 

Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries

Innovation and digitalization
Leverage on technology for innovative products to support digital rights such as privacy, access to information
  • Amount: 
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The UNGPs; The SDGs Framework
  • Performance independently verified: No
  • Verification type: 

Leverage on technology for innovative products to support digital rights such as privacy, access to information

Decent work
Integration of the UN Guiding Principles and enactment of responsible Sourcing Principle in our supply chain
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The UNGPs; The SDGs Framework
  • Performance independently verified: Yes
  • Verification type: External assurance on % of staff and number of business partners trained on ethics and anti-corruption

Integration of the UN Guiding Principles and enactment of responsible Sourcing Principle in our supply chain

Use of recycled materials
Eliminate single use plastics from operations
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; UNEP on Green Economy; ISO 14001 ; National Environment Management Authority; National Sustainable Waste Regulation
  • Performance independently verified: Yes
  • Verification type: ISO certification

Eliminate single use plastics from operations

Decent work
Compliance with code of ethics by all employees and business partners
  • Amount: 100%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The UNGPs; The SDGs Framework
  • Performance independently verified: Yes
  • Verification type: External assurance on % of staff and number of business partners trained on ethics and anti-corruption; number of fraud cases investigated and their outcomes as included in the Sustainable Business Report.

Compliance with code of ethics by all employees and business partners

Community engagement
Drive sustainability thought leadership beyond Safaricom through various platforms
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: GRI standards; UNGC COP; NSE ESG Guidelines
  • Performance independently verified: Yes
  • Verification type: 

Drive sustainability thought leadership beyond Safaricom through various platforms

Use of recycled materials
Recycle solid waste generated in facilities.
  • Amount: 90%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; UNEP on Green Economy; ISO 14001 ; National Environment Management Authority; National Sustainable Waste Regulation
  • Performance independently verified: Yes
  • Verification type: ISO certification

Recycle solid waste generated in facilities.

Use of recycled materials
Recycle our Network IT waste
  • Amount: 90%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; UNEP on Green Economy; ISO 14001 ; National Environment Management Authority; National Sustainable Waste Regulation
  • Performance independently verified: Yes
  • Verification type: ISO certification

Recycle our Network IT waste

Use of recycled materials
Grow external e-waste collection and recycling
  • Amount: 20%
  • Target Year: 2030
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; UNEP on Green Economy; ISO 14001 ; National Environment Management Authority; National Sustainable Waste Regulation
  • Performance independently verified: Yes
  • Verification type: ISO certification

Grow external e-waste collection and recycling

Decent work
Adopt policies, especially fiscal, wage and social protection policies, and progressively achieve greater equality
  • Amount: 
  • Target Year: 
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; UNGPs
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report on OHS incidents

Adopt policies, especially fiscal, wage and social protection policies, and progressively achieve greater equality

Gender diversity
Achieving gender split and achieving 5% of employees comprised of PwDs
  • Amount: 100%
  • Target Year: 2025
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; The UNGPs
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report : workforce demographics, employees by gender; % of staff as persons with disabilities; % of women working intechnology division.

Achieving gender split and achieving 5% of employees comprised of PwDs

Gender diversity
% of procurements spend going to marginalized groups (women, youth and PwDs)
  • Amount: 10%
  • Target Year: 2025
  • Benchmarked: Yes
  • Proxy used to benchmark: The SDGs Framework; The UNGPs
  • Performance independently verified: Yes
  • Verification type: External Assurance of data in Sustainable Business Report : workforce demographics, employees by gender; % of staff as persons with disabilities; % of women working intechnology division.

% of procurements spend going to marginalized groups (women, youth and PwDs)

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